Welcome to our Website. Please read the following Website Terms of Use carefully before using this Site and/or the Services, so that you are aware of your legal rights and obligations with respect to E-Com Digital International Pte Ltd and/or its related entities and affiliates (individually and collectively, "E-COM").

By proceeding to access the Website, you are deemed to have agreed to be bound by the Terms. E-COM reserves the right to amend these Terms from time to time. If you do not agree to these Terms of Use, please do not use this Website.

  • The accessibility and operation of the Website is reliant on technologies outside our control. We attempt to be as accurate as possible on this Website; however, to the extent permitted by applicable law, we do not warrant descriptions or other content available on the Website are accurate, complete, reliable, current, or error-free. We do not guarantee continued accessibility or uninterrupted operation of the Website at all times
  • Your password protects your user account. While we will work to protect the security of your account, you bear the responsibility of keeping your password confidential and secure.
  • You shall not post or upload any content or comments that are obscene, invasive of another's privacy, offensive, seditious or illegal. You shall also ensure that such content or comments do not infringe any patent, trademark, copyright, or other intellectual or proprietary or privacy rights of any person. We reserve the right to remove any content or comments posted or uploaded by you that is in breach of the Terms, including but not limited to offensive, defamatory, seditious or libellous statements.
  • We are not responsible or liable for the conduct of Users, or for content or comments which Users post or upload on the Website.
  • We reserve the right to log off or remove accounts that are inactive for extended periods of time and/or have breached any part of the Terms.
  • You agree that you will not:
    • Use any device, software or routine to interfere or attempt to interfere with the proper working of the Website;
    • Take any action that imposes any unreasonable or disproportionately large load on the servers of E-COM;
    • Use the Website to send advertisements, chain letters or other unsolicited type of messages;
    • Use any robot, spider, other automatic device, or manual process, to monitor or copy any part of the Website or any part of the contents of the Website without our prior written permission;
    • Upload programs intended to damage or place excessive load on a computer system or network. This includes computer viruses, Trojans and worms;
    • Attempt to circumvent data protection schemes or uncover security loopholes; and
    • Upload or store on the Website, knowingly, any information which has been assigned a security classification by the Government of the Republic of Singapore.
  • All content available on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (collectively, the 鈥淐ontent鈥? is the property of E-COM, our affiliates, partners or licensors, and is protected by Singapore and international copyright laws.
    The trademarks, logos, and service marks displayed on the Site (collectively, the 鈥淭rademarks鈥? are the registered and unregistered marks of E-COM, our affiliates, partners or licensors, in Singapore and other countries, and are protected by Singapore and international trademark laws.
  • Except as otherwise provided in the Terms, no part of the Website or the content may be copied, reproduced, republished, downloaded, posted, broadcasted, communicated, transmitted, made available to the public, adapted, altered or otherwise for any purpose whatsoever without our prior written permission.
  • Users are expected to use their professional discretion in ascertaining if a shared resource contributed is fit for use as it may not be reviewed. E-COM cannot accept liability for the accuracy of the resource content at any given point in time.
  • We respect the intellectual property of others. If you believe that your intellectual property right has been infringed, please notify us at service@ecombay.com. We may also, in appropriate circumstances and at our sole discretion, disable and/or terminate without notice the accounts of users who may be infringing the intellectual property rights of others.
  • This website may also include links to other websites. These links are provided for your convenience, but they do not signify that we endorse the said websites. We have no control over the nature, content and availability of those sites. We shall not be liable for any damages or loss arising from your access to those websites.
  • To the fullest extent permitted by law, we do not warrant and hereby disclaim any warranty that the Content available on the Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website is and will be free of all viruses or other malicious destructive or corrupting code, agent, program or macros of other harmful elements.
  • Where appropriate, we use available technology to protect the security of communications made through the Website. However, we do not accept liability for any breaches of security, authenticity, integrity or confidentiality of any transactions and other communications made through the Website. Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the Website is or will be free of infection from computer viruses or other unauthorised software, and we accept no liability in connection with any loss you may suffer due to such computer viruses or unauthorised software.
  • You agree and understand that you are responsible for any damage suffered by any person, corporation or entity as the result of any remarks, information, feedback or other content submitted by you or made available by you on the Website. We will not be responsible for damage of any kind arising out of or in connection to any remarks, information, feedback or other content submitted by you or made available by you on the Website.
  • E-COM, its affiliates, officers, agents and employees shall also not be liable for any damages or loss of any kind caused as a result (whether direct or indirect) of the use of the Website, or non-access thereof, including but not limited to any damage or loss suffered as a result of reliance on the Content contained in or available from this Website.
  • These Terms of Use of the Website are governed by and construed in accordance with the laws of the Republic of Singapore.
  • If you have any questions or concerns about these Website Terms of Use or any issues raised in these Website Terms of Use or on the Site, please contact us at: service@ecombay.com


This Website is operated by E-COM DIGITAL INTERNATIONAL PTE LTD, a subsidiary company of E-Com Holdings Pte Ltd (hereby known as E-COM).

Your privacy is important to us. E-COM respects the privacy of every user that visits our website. E-COM promises not to disclose personal information to third parties without the express permission of You. We consider personal information to be private.

In alignment with the Personal Data Protection Act (PDPA) 2012 of Singapore, this privacy statement provides our users with information on how E-COM protects the information supplied.


In this Data Protection and Privacy Statement, "Personal Data" refers to any data, whether true or not, about an individual who can be identified from that data or from that data in combination with other information, to which we may have access. Examples of such Personal Data you may provide to us include your name, telephone number(s), mailing address, email address etc.


Generally, E-COM collects your Personal Data in the following ways:

  • When you submit forms relating to any of our products or services;
  • When you register for or use any of our services on websites operated by us;
  • When you interact with our customer service officers;
  • When you request that we contact you;
  • When you are contacted by, and respond to, our marketing representatives and agents;
  • When you respond to our promotions and other initiatives;
  • When you submit your Personal Data to us for any other reason.

If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes set out in this Privacy Policy.

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.


Generally, E-COM used your Personal Data in the following ways:

  • To facilitate your access to our Websites or the creation of your user account with our Websites;
  • To facilitate your online transactions;
  • To register you as a member/user of any of our programmes;
  • To answer your queries or provide you with assistance in any other way;
  • To meet and comply with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory authority which are binding on us; and
  • For purposes which are reasonably related to the aforesaid.


A cookie is a piece of data stored on the user's computer tied to information about the user. It helps the website to remember information about your visit to make your next visit easier and the site more useful to you. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.

We may use cookies on our Websites for the following purposes:

  • To enable certain features and functions on our Websites (e.g. remembering your user ID, browsing and other product and/or service preferences);
  • To improve efficiency of our Websites;
  • To obtain aggregated our Website usage and visitation statistics;
  • To administer services to you; and
  • For purposes which are reasonably related to the aforesaid.

You may reject the use of cookies on our Websites by configuring your browser to disable the use of cookies. But this may result in the loss of functionality, restrict your use of our Websites and/or delay or affect the way in which it operates.


We communicate with users to provide requested services and regarding issues relating to their account and/or products purchased, we reply via email or phone, in accordance with the user's wishes.


If your personal information changes (such as contact number, email address or delivery address), or if you no longer desire our service, we provide a way to correct, update or delete/deactivate your personally identifiable information. This can be done by emailing our Customer Support at service@ecombay.com.


We may make changes to this Privacy Policy in future, which will be posted on this page. Please check back to see any updates or changes to our Privacy Policy.


We take great measures to ensure that your visit to our Website is an excellent one and that your privacy is respected. If you have any questions, comments or concerns, please contact us at service@ecombay.com

The above stated Privacy Policy is updated as of 1st of September 2019.